Technical Check for Live Webcasts

Check your system now

Technical Setup - The Basics

MCHB presentations require that your computer or device be enabled with:

• Flash Player (Download here)
• Realplayer (Download here)
• Adobe Acrobat (Download here)
• JavaScript enabled (How to do this)
• Turn off popup blocker

Technical Info - Firewall

If you are accessing these presentations from your workplace, or if you are behind a firewall, your network may be blocking you from accessing the audio and/or video. If this is the case, you will need to ask your network administrator to open certain network "ports" in order to receive the audio/video.

Advanced Technical Help

If you are sure you have all the required software, you are not blocked by your workplace firewall, and that your popup blocker is turned off, find more help by the following subjects:

• Connection
• Audio
• Video
• Macintosh
• Java and Javascript

Submit a Question